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Email Etiquette

Learning outcomes

By the end of this course you will have learned about:

  • The basic functions of email, including how to correctly use CC and BCC fields
  • Marking the importance of emails and using the Out of Office feature
  • What not to include in an email, including emojis and initialisms
  • The KISS principle
  • Reducing email stress
  • Email blindness syndrome
£12 + VAT

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